Wonderful Customer Service
Dear Andrew and team,
Thank you for the wonderful customer service that made our house sale go so well. From the first meeting, both you and your team displayed and delivered all the superb traits of a first class estate agency. Everything was professionally executed and communicated, leaving nothing to chance.
They say that moving home is stressful,.........not with you guys!
Kind regardsBob & Sharon Bissell 13th November 2015
A Note To Thank You
I wanted to drop you a note to thank you for all your efforts over the past weeks in selling Leicester rd.
Whilst I had forgotten just how stressful an activity selling, and moving, house is it was made easier by you and your team.
From start to finish you provided sound advice, kept us informed, chased when you needed to, had patience and perseverance in equal measure and all done with a smile.
We are not planning just yet but would have no hesitation in using your services again.
Many thanksPhil Vale 6th July 2015
Good evening from somewhere in The North Atlantic ocean.
My wife and I have recently purchased a number of properties in The Melbourne, Repton and Ashby areas as we venture for the first time into the small scale Landlord buy to let area and we have just completed on what has proven to be a seamless purchase of a property on Derby Road Ashby, where you were the vendors agents.
It must be said that our previous experiences with estate agents have been less than ideal and I understand that In this modern world, people are only to quick to criticise or simply not offer praise where due and following our recent first time experience, as purchasers, with your team , felt we needed to offer you some feedback.
Our whole experience with you has been entirely positive and every contact, communication and dealing we have had with you has been an absolute pleasure where you have enjoyed our entire confidence throughout the process.
Each member of Your team with which we have had dealings have been extremely and unquestioningly pleasant, professional, courteous and simply a pleasure to deal with. Nothing has ever been to much trouble and from the various viewings through to the final exchange, we as purchasers have felt entirely and continually supported, informed, valued and appreciated. Your team offer a professional but personal service.
Our dealings with other agents have most definitely not been on a par and this has highlighted what a wonderful, consistent and personal service you offer. My wife and I endeavour to support local businesses wherever we can and wish to relay to all at Andrew Johnson and Co. that the service that you offer is outstanding and something you should all be extremely proud of - we look forward to passing you our future business of property sales and purchases where possible and will not hesitate in recommending you to friends, family and associates.
Once again, thank you very much from 2 very satisfied and impressed clients / purchasers.Neil and Jayne Turnbull Captain Neil Turnbull Master MV Azura ZCEE2
A Big Thank You
To Andrew, Emily and Jackie,
Would like to say a big "thank you" to the team for concluding our sale and purchase, which wasn't without challenges, but we got there in the end!
Working with you all has been a pleasure. You have been professional, courteous and friendly throughout and you've always done what you said you would do ( a rarity in my experience working with many estate agents over the years), you've kept us informed at all stages and your level of professionalism is of the highest standard.
We have no hesitation in recommending you to anyone, and our heartfelt thanks for your hard work.
Kind regards.Joy Lunn and Mike Haywood.
A Massive Thank You
Thank you and a massive thank you to you to for being patient and keeping in daily contact with me, appreciate all your support and help.
Glad everything is sorted and done, I am sure you are as well.
There are no more keys to the property.
Once again thank you for everything
Have a good Friday – you’ve made mine and I am sure Mr and Mrs Stewart’s as well